Experience the Highest Rated Apostille Service in Westchester with White Plains Apostille
No other company processes more apostille documents or understands the complexities better than White Plains Apostille (also Corporate Apostilles). Don’t just take our word for it! Check out our amazing 5-star feedback on Bing, Yelp Pages, NiceLocal, Trustpilot and 5 stars from Chamber of Commerce. Our reviews reflect our unwavering commitment to providing excellent service to our customers and their documents.
At White Plains Apostille, we stand behind our “5-star Apostille submission guarantee” program. If a country rejects your apostilled documents, we will refile them at no additional charge. Achieving 100% customer satisfaction is our top priority.
Embracing Opportunities for Growth
We value Google reviews as a critical tool for identifying areas where we can improve to better serve our clients. While we strive for excellence, we understand that no business is perfect, which is why we openly acknowledge and embrace our 4.9/5 rating on Google reviews as an opportunity for growth.
One review, in particular, taught us a valuable lesson about the importance of transparent communication regarding our policies and procedures. The reviewer expressed frustration over a delay in receiving an urgent document due to a misunderstanding about overall payment requirements. Simply put, this reviewer had not paid for their order, nor intended to. We aim to provide the highest level of professionalism, and this experience highlighted the need for clearer explanations upfront. Authentication and apostille services through the New York State Department require payment before processing to ensure a seamless and efficient experience for our clients, much like ordering a product from companies like law firms, accounting firms, or even a local ride from Uber.
In this particular case, the reviewer had not completed payment for their order, which is required before we can process authentication and apostille services. While their experience highlighted room for improvement in our upfront communication about payment policies, we did not actually experience any misunderstanding – order policies were simply not followed.
Continual Improvement and Unparalleled Customer Service
At our core, we are committed to continual improvement and exceeding client expectations. We embrace feedback, even when it falls short of perfection, as a chance to enhance our processes and reinforce our dedication to unparalleled customer service.
Ask us about our “5 Star Submission Guarantee” that means “we will refile your documents at NO CHARGE if they are denied!” Inquire about our inexpensive document replacement insurance to replace your Apostille if it is lost, stolen, or destroyed. Did you know that even our Northern Westchester applicants can experience same day “in your hands” Apostille processing if your documents are in by 11 AM? So, if you’re in Dutchess, Rockland, Putnam, or Orange County, we have you covered!